Have you returned part of your order?
For the items you have returned, we will issue a credit note/invoice correction.
You have the following options to pay the amount by bank transfer:
Deduct returned items:
You can deduct the returned goods from the invoice amount. Please note that the items on the invoice are shown net. VAT must be taken into account for the bank transfer. Also, please remember to include the shipping costs.
Payment after credit note/invoice correction has been issued:
Once you have received the credit note/invoice correction, you can deduct the amount from the original invoice and then transfer the reduced amount.
Full payment and refund:
If you have already transferred the full invoice amount, we will refund you any credit after the credit note/invoice correction has been issued.