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  1. Strauss GB
  2. Orders and processing
  3. Return shipment and exchange

Return shipment and exchange

  • Goods returned? - This is how to receive your refund
  • What is not permitted for exchange?
  • I have received the wrong size or colour. How should I proceed?
  • Are refined products excluded from exchange?
  • What should I do if the delivered items are defective or do not meet my expectations?
  • Can I return ordered goods?
  • How should returns be packaged?
  • How long do I have to exchange items?
  • How do returns work?
  • I have no returns form. What should I do?
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Strauss U.K. Limited

Unit 10

Ashburton Industrial Estate

HR9 7BW Ross-On-Wye

Phone 01252 607855
Fax 01252 607857
Mail sales@strauss.co.uk
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